Fleur Ń Favor – Privacy Policy

1. Our Commitment to Your Privacy

Fleur Ń Favor is committed to protecting your privacy. This policy explains how we collect, use, store, and safeguard your personal information when you visit our website or make a purchase.

Contact Details:
📧 admin@fleurnfavor.ae | support@fleurnfavor.ae
📍 Dubai, United Arab Emirates

2. Your Privacy Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate or incomplete information (free of charge)

  • Opt out of direct marketing communications

  • Withdraw your consent at any time

➡️ To exercise these rights, please contact us via email.

3. Your Consent

By using our website or submitting your personal data, you agree that:

  • We may collect and process your information

  • Identity verification may be required when necessary

4. Data Security

We use strong security measures including:

  • Secure servers for data storage

  • Firewalls and access controls

  • SSL encryption for payment information

⚠️ While no system is 100% secure, these measures greatly reduce risk. Please do not send card details via unsecure communication.

5. Log Information (Automatic Data Collection)

When you visit our website, we automatically record:

  • Date and time of access

  • Pages visited

  • Anonymised IP address

  • Browser information

👉 This data is used only for website improvement and performance monitoring and cannot identify you personally.

6. Cookies Policy

What Cookies Are:

Small data files that improve website experience, including:

  • Session cookies (deleted when browser closes)

  • Persistent cookies (stored for a limited time)

Why We Use Cookies:

  • Enable shopping cart functionality

  • Remember user preferences

  • Analyse website traffic

  • Provide personalised recommendations

Managing Cookies:

You may accept or reject cookies through browser settings.
(Please note: cookies are required to place orders.)

7. Targeting & Retargeting

We use anonymised browsing data to:

  • Display relevant offers

  • Personalise advertisements

🚫 No personally identifiable information is shared.

8. Third-Party Cookies & Google Analytics

  • Trusted partners may use cookies for advertising and analytics

  • Google Analytics helps measure website performance

  • IP addresses are anonymised

You may disable tracking through browser settings.

9. Data We Collect

We may collect:

  • Name, title, gender

  • Email address

  • Phone number

  • Billing and delivery address

  • Payment details

10. Why We Use Your Data

  • Process and deliver orders

  • Verify payments

  • Provide customer support

  • Improve website services

  • Send promotions (with consent)

11. Sharing of Information

Your data may be shared only with:

  • Delivery service providers

  • Payment processors

  • IT and marketing partners

  • Fraud prevention agencies

❗ We never sell your personal data.

12. Payments

  • Payments are processed through secure third-party gateways

  • Fleur Ń Favor does not store full card details

13. Account Responsibility

  • You are responsible for keeping login credentials secure

  • We are not liable for misuse unless caused by our negligence

14. Fraud Prevention

  • Transactions may be checked by fraud prevention agencies

  • Suspicious activity may be reported to authorities

15. Surveys & Market Research

  • Only anonymised data is used

  • Participation is voluntary

16. Competitions & Giveaways

  • Data is used only for participation and winner notification

  • Terms are provided separately

17. Third-Party Links

  • We are not responsible for external websites’ privacy practices

  • Users should review third-party policies independently

18. Social Media Plugins

  • Social platforms may collect data through plugins

  • Log out or use blockers to prevent tracking

19. Policy Updates

Fleur Ń Favor may update this Privacy Policy at any time.
Changes will take effect immediately once posted on the website.